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Direct from Della Francesca, a top name in taps, mixers and other accessories for the home, comes the luxurious 2-in-1 Massage Hand Shower and Shower Head. With sensible styling and 2-in-1 convenience, this handsome accessory is sure to become a favorite.

 

There are two ways to get a great shower experience with this Della Francesca item. Enjoy a top-down stream with the extra-wide rectangular shower head. Or, detach the handheld massage head. With its flexible steel cord, the massage head provides an invigorating blast that will start your day off right.

 

The shower head is 230mm wide. Total height of the accessory is 1097mm, and length (from base pipe to middle of shower head) is 345mm.

 

This shower accessory is WELS-rated (3 star and 6L/min) for water efficiency, ensuring you will help save money and the environment versus a non-WELS shower head.

 

You deserve a truly exceptional shower experience. Order the 2-in-1 Massage Hand Shower and Shower Head today.

 

Features of the Della Francesca 2-in-1 Massage Hand Shower and Shower Head:

 

* 2-in-1 shower experience

* Extra-wide top-down rectangular head

* Handheld massage wand with long flexible cord

* WELS-rated - 3 star and 6L/min

* Total height: 1097mm

* Height (base to shower head): 1027mm

* Length (to middle of shower head): 345mm

* Easy-to-follow installation instructions and hardware included

* Electroplated Matte Black Finish

 

 

WELS Licence No: 0418

WELS Code: 801.01.10+SH1004+YSD-1044

 

Package Content:

1 x 2-in-1 Massage Hand Shower & Head Tap Bathroom Mixer

(V63-820383)

Please take care when placing orders. Customer service is our highest priority however we process large volumes of orders every day and due to the nature of our automation in most cases, we are unable to stop an order shipping once the order is placed. We don't place many restrictions on returns (see full returns and cancellations policy, however if you decide you wish to cancel or return an order the return shipping costs must be paid by you. (Excluding warranty items or any cases we make an error). For the most cost-effective returns on items up to 25kg and up to 1.2M at the longest point, we recommend SENDLE.

Cancellations of "pay over time" orders may incur a cancellation fee as some providers do not refund merchant fees. We only charge the amount we are charged.

For your protection, we offer free transit insurance on all orders. Should your item arrive damaged please let us know so we can provide you with the claims procedure. 

Returns of larger items can be very expensive so please choose carefully. We are here to help with any questions you may have prior to ordering. 

Due to some carrier restrictions, there are certain postcodes that we are unable to deliver to. Please do not place an order if you are located in one of the postcodes below for all items. Please scroll down to bottom of page to check bulky item over 22kg (in dead weight or cubic weight) postcode exclusions. We try to ship all orders within 1 business day however it can take up to 3 business days. (This is more common in peak periods) Once you receive your tracking information most courier tracking sites will provide an ETA for delivery. We are unable to offer express or air shipping currently.

We don't ship order on postcode 4570.

Please ask for the shipping cost before place an order.

We partner with the following carriers:

SKU V63-820383
Brand unbranded

Exclusive Trading Group generally offer a 12 month warranty to all products, unless stated otherwise. Some products will be provided with extended warranty for your peace of mind. Please refer to the product listing for warranty period.

Please notify Exclusive Trading Group within 10 working days in the unlikely event that the item arrives damaged or faulty. In addition to a detailed description, we ask you to provide images (or a short video clip if more appropriate) of the damage in order to proceed with the warranty or return process.

Once assessed and approved by our customer service team, you will be contacted to proceed with the return, refund or replacement process. Please do not attempt to return an item without our approval. We will issue you with a RMA (Return Merchandise Authority) that will include an address for shipping. We ship from multiple warehouses so please do not return an item to the address on the parcel.

We will provide the correct return address when the RMA is issued.

To make a claim or return an item, we ask you to describe the issue precisely and provide some evidence to support your claim, and advise whether you are requesting a replacement, repair, refund or credit.

Refunds generally take up to 2 working days to process, upon receipt of returned goods (unless advised by us a return is not required) and we will notify you once the refund has been processed. However, please allow an additional 5 working days for your financial institution to process it.

A refund or replacement will not be provided if products are being misused, mishandled or mistakenly installed. Customers are responsible for following the instructions and advice given by the manufacturers.

Where an order is custom made the item is NON-RETURNABLE unless supplied incorrectly by us or has a manufacturing defect / warranty issue. 

Note :
we are not accepting any return on any items because restriction & lockdown in major cities .
please before you place an order make it sure you placed the correct item.

We thank you as by co-operating with our procedure we can ensure an easy return or warranty claim process.

 

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